Your PHP app, patched and monitored every month.
You deal directly with the engineer who does the work. Care plans for PHP applications: PHP and dependency updates, monitoring, a monthly report and a set number of hours for changes. One fixed monthly price.
What happens when nobody looks after the app
Dependencies age quietly
composer auditshows a few known vulnerabilities today. Next year there will be more.Small fixes wait
Without someone who knows the code, a one-line change turns into a project.
End-of-life dates arrive anyway
PHP and framework versions run out of support on fixed dates, whether anyone is watching or not.
What a month of Care includes
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Updates
PHP patch releases and Composer dependencies, tested in CI before they are deployed.
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Security watch
We follow advisories for the packages you use and act on the ones that affect you.
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Monitoring
Uptime, errors and failed jobs. We usually know before your users do.
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Backup before every change
No deploy without a fresh backup and a way back.
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Monthly report
What we updated, what we found, and what is coming up, such as the next end-of-life date.
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Hours for changes
3, 8 or 16 hours a month for fixes and small features, depending on the plan.
Plans
Basic
For stable apps that need to stay patched.
- Monitoring
- Monthly PHP and dependency updates
- Monthly report
- 3 hours of changes
- Critical issues: response next business day
€400/month
Standard
For apps your business uses every day.
- Everything in Basic
- 8 hours of changes
- Critical issues: response within 4 business hours
- Quarterly review of risks and versions
€800/month
Plus
For apps that are still being developed.
- Everything in Standard
- 16 hours of changes
- Priority in the queue
- Monthly roadmap update
€1,300/month
Minimum term 3 months. Work above the included hours: €65 per hour, agreed with you first.
What it costs to start
Care needs a baseline: tests on the critical paths, CI, monitoring, a tested backup and a runbook. A Takeover builds it.
| Takeover first | Baseline already in place | |
|---|---|---|
| One-off | Takeover from €1,500, about 10 business days for size S | none; we confirm the baseline before Care starts and tell you if anything is missing |
| Monthly | Care from €400 a month | Care from €400 a month |
| Minimum term | 3 months of Care | 3 months of Care |
Response targets
A response means we have acknowledged the issue and started the diagnosis. It is not a guaranteed fix time. Business hours: Monday to Friday, 9 am–6 pm Central European Time (CET/CEST), except Polish public holidays. Business days follow the same calendar.
| Basic | Standard | Plus | |
|---|---|---|---|
| Critical issue (app down, data at risk) | next business day | 4 business hours | 4 business hours, first in the queue |
| Other requests | planned into the month | planned into the month | planned into the month |
| Messages and questions | usually 1–2 hours, at the latest 4 | usually 1–2 hours, at the latest 4 | usually 1–2 hours, at the latest 4 |
Extended hours: €200 a month
An add-on to any plan. It covers Monday to Friday 6–10 pm and weekends and Polish public holidays 9 am–9 pm Central European Time (CET/CEST), with a response within 4 hours. For teams on the US East Coast, 6–10 pm in Central Europe is the middle of the working day.
Care questions
Is this 24/7 support?
No. Care covers business hours, Monday to Friday 9 am–6 pm Central European Time (CET/CEST), and the Extended hours add-on covers evenings and weekends. We don't offer round-the-clock on-call, and we say so before you sign.
Who will we work with?
With the engineer who does the work. The person who reads your code also answers your messages and is responsible for the result, with no account manager in between. Planned absences are announced at least 30 days ahead. The documentation and runbook are kept current so that another developer could take over, and if you leave you get an exit kit at no charge. Details in Security & trust.
What if we need more hours than the plan includes?
We tell you before we go over. Extra hours cost €65 each. If you regularly need more, we suggest the plan that fits.
Can we leave?
Yes. The minimum term is 3 months; the notice period is in the contract. When you leave, you keep everything: code, tests, documentation, access.
Do you host the app?
Care covers the application, not the hosting. Your servers or cloud account stay yours, and we work with the access you give us. If the hosting is part of the problem, we tell you and help you plan a move.
Our app runs on PHP 7. Can it still get Care?
Yes. Care works on any PHP version still running in production. Part of it is a plan to reach a supported version, with an upgrade at a fixed price when you are ready.
Keep it safe, starting this month
Tell us what you're running and which plan looks right. We reply with the next step.